Omni AI Agent is a 24/7 virtual assistant designed for contractors, HVAC technicians, electricians, and other trades professionals. It answers calls, texts, WhatsApp messages, and website chats instantly, using advanced natural language processing (NLP) to understand customer needs, provide pricing, book jobs, and send quotes—all while syncing with your calendar and CRM. Built on the Omnibookr platform, it’s like having a full-time receptionist who never sleeps, for a fraction of the cost.

Voice: Answers calls in under 2 seconds with a branded, professional greeting (e.g., “Thanks for calling Apex Plumbing!”). It uses human-like voice technology to engage customers, answer questions, and book jobs or generate quotes.

Text: Responds instantly to SMS, WhatsApp, or website chat inquiries with personalized, trade-specific replies. All communications are unified in a smart inbox for easy tracking.

Yes! Omni AI Agent is pre-trained with trade-specific knowledge (e.g., “furnace tune-up,” “breaker panel repair”) and understands local nuances like “toque weather” or regional terms in English and French. It adapts to your business’s unique services and pricing for tailored, relevant responses.

Omni AI Agent seamlessly integrates with your calendar, Omnibookr CRM, and invoicing tools. It syncs bookings, logs customer interactions, and updates your systems in real time, cutting admin work by up to 80%. Our team can customizes integrations to fit your workflow.

Absolutely. We tailor Omni AI Agent to your pricing, services, availability, and brand voice. Whether you’re a solo electrician in Halifax or a multi-van plumbing company in California, it reflects your business perfectly. You can update settings anytime via the Omnibookr dashboard.

Setup takes just 3-4 hours with our expert team, when all the prerequisites are finalized. We’ll:

1- Configure your pricing, services, and calendar.

2- Customize the AI’s tone and responses.

3- Integrate with your existing tools.

4- Provide training to ensure you’re ready to go.

You can start answering calls and texts the same day.

No, it’s designed to enhance your team, not replace it. Omni AI Agent handles repetitive tasks like answering calls, booking jobs, and sending quotes, freeing your staff to focus on high-value work like on-site jobs or customer follow-ups. It’s like adding a tireless team member for less than $5/hour.

By responding instantly (in under 90 seconds), Omni AI Agent captures 90%+ of incoming leads, compared to 30% for voicemail. It qualifies leads, books jobs, and follows up automatically, boosting conversions by 30–50% and reducing no-shows by 20%, based on client results.

Businesses using Omni AI Agent report:

- 20–50% more booked jobs within 90 days.

- 20% fewer no-shows due to automated reminders.

- 80% less admin time spent on calls and scheduling.

- $5,000–$15,000 in additional monthly revenue from captured leads.
_{(Results varies depending on your business and location, those results are given as an indication)}