Introduction

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and information about how you use a website or online service.

Information We Collect

Information we collect falls into one of two categories:

• Voluntarily provided: information you knowingly and actively provide when using or participating in our services and promotions.
• Automatically collected: information automatically sent by your devices while accessing our products and services.

Log Data

When you visit our website, our servers may automatically log standard data: your device’s IP address, browser type and version, pages visited, timestamps, time spent on each page, and other details about your visit.

We may also collect error data (technical details, the action that triggered the error, and related information). While not identifying by itself, such data may be combined with other data to identify individuals.

Device Data

We may automatically collect data about your device, such as but not limited to:

• Device type
• Operating system
• Geo‑location data

What we receive depends on your device and software settings. Check your device/software policies to learn what is shared.

Personal Information

We may ask for personal information—for example when you submit content to us, subscribe to our newsletter, or register an account—including (but not limited to):

• Name
• Email
• Social media profiles
• Date of birth
• Phone/mobile number
• Mailing address
• Website
• Company name

User‑Generated Content

“User‑generated content” includes materials (text, images, and/or video) voluntarily supplied for publication, processing, or usage on our platform. All UGC is associated with the account or email used to submit it. Published content may be public and accessible to third parties.

Transaction Data

Transaction data accumulates during normal platform operation and may include transaction records, stored files, user profiles, analytics data, and other metrics generated as users interact with our services.

Legitimate Reasons for Processing Your Personal Information

We collect and use personal information only when we have a legitimate reason and only what’s reasonably necessary to provide our services.

Collection & Use of Information

We may collect personal information when you:

• Register for an account
• Purchase a subscription
• Sign up for updates via email or social media
• Post a comment/review or participate in communities
• Use a mobile device or browser to access our content
• Contact us via email, social media, or similar technologies
• Mention us on social media
• Interact with us voluntarily, digitally or physically

We may collect, hold, use, and disclose information to:

• Provide our platform’s core features and services
• Customize and personalize your experience
• Deliver products and/or services
• Contact & communicate with you
• Analyze & improve our website, apps, and social channels
• Advertise & market, including promotions we believe may interest you
• Enable access to our website, apps, and social channels
• Maintain records and perform administration
• Comply with law and resolve disputes
• Attribute content you submit and we publish
• Protect security and prevent fraud; ensure use aligns with our terms

We may combine voluntarily provided and automatically collected personal information with general information or research data from trusted sources to improve your experience (e.g., pairing location with currency/language defaults).

Security of Your Personal Information

We protect personal information using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. Still, no method of transmission or storage is 100% secure.

Your responsibility: choose strong passwords and keep credentials confidential.

Optional: We offer the possibility to opt‑in for a HIPAA security add‑on for medical professionals.

How Long We Keep Your Personal Information

We retain personal information only as long as needed for its purpose (e.g., while your account is active). When no longer required, we delete or anonymize it. We may retain information as required for legal, accounting, reporting, archival, research, or statistical purposes.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• A parent, subsidiary, or affiliate
• Service providers (e.g., IT, hosting, storage, ad networks, analytics, error loggers, debt collectors, maintenance, advisors, payment processors)
• Employees, contractors, and related entities
• Agents or business partners
• Credit agencies, courts, tribunals, and regulators (e.g., for unpaid accounts)
• Courts, regulators, or law enforcement, as required by law
• Agents/sub‑contractors assisting with products, services, or direct marketing
• Third parties to collect/process data
• An entity that acquires all or substantially all assets/business

Third Parties We Are Currently Using (including but not limited to)

• Google Analytics
• Google AdSense
• Stripe
• Google Payments
• Apple Pay
• Authorize.net
• 2Checkout
• WePay

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information, you understand we will collect, hold, use, and disclose it in accordance with this policy. You do not have to provide personal information, but if you don’t, some features/services may not work.

Information from third parties: If we receive your personal information from a third party, we protect it as set out here. If you provide someone else’s personal information, you warrant you have their consent.

Marketing permission: If you previously agreed to direct marketing, you may change your mind at any time by contacting us (see Contact Us).

Access: You may request details of the personal information that we hold about you.

Correction: If information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, contact us and we will take reasonable steps to correct it.

Non‑discrimination: We will not discriminate against you for exercising your rights. Unless required to deliver specific services (e.g., processing transactions), we won’t deny goods/services, charge different prices, or provide different levels/quality.

Notification of data breaches: We will comply with applicable laws regarding any data breach.

Complaints: If you believe we breached a data protection law, contact us with details; we will investigate and respond in writing. You may also contact a regulatory authority.

Unsubscribe: To opt‑out of communications, use the provided facilities or contact us (we may verify your identity).

Use of Cookies

We use “cookies” to collect information about you and your activity across our sites. A cookie is a small data file our site stores on your device and accesses each visit to understand usage and serve content based on your preferences. See our Cookie Policy below for details.

Business Transfers

If we or our assets are acquired, or in the event of bankruptcy, reorganization, merger, or consolidation, your personal information may be transferred to a new entity/subsidiary/party that acquires us or our assets and will, where permitted by law, continue to use your information in accordance with this policy.

Limits of Our Policy

Our website may link to external sites not operated by us. We have no control over their content or policies and cannot accept responsibility or liability for their privacy practices.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our processes, acceptable practices, or legal/regulatory requirements. Changes will be posted here. Where significant or legally required, we’ll notify you (per your communication preferences). Where required by law, we’ll obtain your consent or provide opt‑in/opt‑out options for new uses.

Additional Disclosures for U.S. States Privacy Law Compliance

This section complies with the privacy laws of California, Colorado, Delaware, Florida, Virginia, and Utah, and applies only to residents of those states. State‑specific references apply only to that state’s residents; non‑state‑specific language applies to all listed states.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

We, Vivien Roggero LLC, are a Data Controller and/or Processor regarding personal information you provide, as described in this policy.

Legal Bases for Processing Your Personal Information

We process personal information lawfully, fairly, and transparently. If consent is sought and you are under 16, we will seek parental/guardian consent. Depending on the services and your use, we rely on:

• Consent from you — you may withdraw at any time (previous processing remains lawful).
• Performance of a contract/transaction — including pre‑contract steps like responding to inquiries.
• Our legitimate interests — providing, operating, improving, and communicating our services; R&D; audience understanding; marketing; operational efficiency; protecting legal rights/interests.
• Compliance with law — e.g., court orders, investigations, government or regulatory obligations.

International Transfers Outside of the European Economic Area (EEA)

Transfers from the EEA to countries outside the EEA are protected by appropriate safeguards (e.g., EU Standard Contractual Clauses, binding corporate rules, or other legally accepted means).

Cookies and Pixels

You may decline cookies in your browser if supported. Most browsers allow refusing some/all cookies. Your ability to limit cookies depends on your browser’s capabilities. See Cookie Policy for more.

Contact Us

If you have any questions about this policy, contact us:

📧 [email protected]
🌐 https://omnibookr.com/contact-us

Cookie Policy

We use cookies to help improve your experience of our websites: https://omnibookr.com/, https://crm.omnibookr.com/, and any related sites. This Cookie Policy is part of Vivien Roggero LLC’s Privacy Policy and covers the use of cookies between your device and our site.

Last reviewed: May 1, 2025

What is a cookie?

A cookie is a small piece of data stored on your device when you visit a website. It may include information about the website, a unique browser identifier, additional data serving the cookie’s purpose, and the cookie’s lifespan.

Cookies enable features (e.g., login), track site usage (analytics), store user settings (time zone, notifications), and personalize content (advertising, language).

First‑party cookies are set by the site you visit and typically track activity only on that site. Third‑party cookies are set by other sites/companies (e.g., analytics) and can track you across different sites that use the same service.

How can you control cookies?

You can manage cookie preferences in our Cookie Consent Manager (where available). Essential cookies cannot be rejected as they are necessary to provide site services.

You can also manage preferences in your web browser settings. If you disable cookies, you may still use the Website, but some functionality may be unavailable.

How often do we update this Cookie Policy?

We may update this Cookie Policy to reflect changes to cookies/technologies or for operational, legal, or regulatory reasons. Each time you use our Website, the current version applies. Review the date noted above for changes since the last version.

Where can you obtain further information?

Questions or concerns? Visit: https://omnibookr.com/contact-us